Install Operational Truth.
Stop scaling guesswork.

Clean data, clear processes, and reliable automation - so reporting is trusted, delivery is repeatable, and the business runs without heroics.

Get an estimated £ leakage range and the single recommended next step.

The Phicient Sequence

Everything in the right order. Nothing skipped.

Each step unlocks the next. Skip one and the rest breaks down.

1

Ops Leak Score

Identify hidden operational leaks and choose the right next step.

2

Process Clarity

Workflows with ownership, handoffs, and standards.

3

Automation Reliability

Validated inputs, exception handling, monitoring, change control.

4

AI (Last)

Only on trusted pipelines and stable processes.

Earned after Tier 3
Choose your next step

Three clear entry points. Tier progression happens after you start.

Every offer has published hard caps. You don't choose tiers - we place you into the right stage based on the diagnostic or proof sprint. Price increases only when scope triggers are exceeded.

Paid proof

Proof Sprint

£997
5 business days · fixed scope
After payment you’ll be redirected to book kickoff.

For teams who want proof and momentum without a long engagement.

Measurable uplift on a tightly-scoped "truth slice" + a roadmap to scale.

What £997 includes (hard cap)
  • 2 critical data objects + 1 related workflow
  • DIS baseline and before/after uplift for scoped objects
  • 1-page Truth Report (what's broken, what it costs, what to do next)
  • 30–90 day roadmap gated by DIS thresholds
  • DFY delivery, with client approvals
  • More than 2 data objects
  • More than 1 workflow
  • Multi-department scope
  • Data migration beyond capped objects
  • Additional reporting/dashboard build
  • Any automation build (reserved for Implementation)
Implementation

Tier-Aligned Implementation (DFY)

Starting at £7,500
Starting package · 20 business days · fixed scope
Delivery timeline assumes timely access and approvals. Client response time pauses the clock.
Price increases only if caps are exceeded.

For teams ready to install the operating system across data → process → automation.

Operational truth installed end-to-end, with reliability and governance. Earned progression: Foundations First → Process Prepared → Automation Installation.

What £7,500 includes — Foundations First (hard cap)
  • 1 truth domain (e.g., pipeline reporting or delivery reporting or ops reporting)
  • Up to 3 critical data objects inside that domain
  • Up to 2 related workflows
  • Definitions aligned + ownership confirmed
  • Source-of-truth confirmed for objects
  • DIS baseline + target plan
  • First usable reporting cadence (MVP operational truth for the domain)
  • Owner handover + runbook
Up to 1 cross-platform automation (hard cap)

One linear 3–6 step automation that moves data/files from a source system to a destination system, using standard connectors (Zapier/Make/native). A third platform is allowed only for notifications (e.g., Slack/Teams/email). Includes setup, testing, and handover notes.

Included boundaries (fixed scope):
  • Max 1 trigger
  • Max 1 destination
  • Max 2 platforms for data movement (+1 notification-only platform allowed)
  • Max 6 steps
  • Single-path only (no complex branching; basic validation only)
  • Standard connectors only (no custom scripts / bespoke APIs)
  • One revision round post-UAT
Example (plain language):

Trigger in one system → validate/format data → apply naming conventions → create/update record in destination system → notify owner (Slack/Teams/email) → send confirmation email (if applicable).

  • Additional truth domains
  • More than 3 data objects
  • More than 2 workflows
  • Cross-team rollout/training beyond included handover
  • Any additional automations (more than 1)
  • Automation requiring a 3rd platform for data movement (not just notification)
  • More than 6 steps, more than 1 trigger, or multiple destinations
  • Branching logic beyond basic validation
  • Non-standard integrations (webhooks/custom API work, custom scripts, advanced auth/app registrations beyond standard connectors)
  • High-volume or mission-critical requirements (monitoring, retries, alerting, SLAs)
  • Net-new tool implementations or migrations
  • Change management programmes or ongoing admin work
  • AI-Implementation is an earned outcome after Tier 3 gates. Not sold off-the-shelf.

AI-Implementation is an earned outcome after Tier 3 gates. Not sold off-the-shelf.

Proof Sprint journey: Day 1–2 expose hidden tax, Day 3–4 stabilize the data slice, Day 5 evidence of truth with uplift snapshot and 30–90 day roadmap. DIS meter improves from chaos to certainty.
How it works

Three steps. No ambiguity.

1

Take the Score

You'll get an estimated £ cost range and the recommended next step immediately. No call required.

2

Choose the right rung

Want proof fast? Enrol in the Proof Sprint (fixed scope). Ready to implement? Apply for Implementation - we place you into the correct tier.

3

Delivery with caps and approvals

We deliver DFY. You provide access and quick approvals to keep timelines intact. Every engagement has hard caps and clear boundaries.

Caps & scope boundaries

Hard limits protect both sides.

Every engagement has explicit boundaries. No scope creep, no surprises.

Not included by default (unless explicitly scoped)

  • Data migrations beyond capped objects
  • Full system rebuilds or re-platforming
  • Custom software or app development
  • Net-new tool procurement or implementation
  • Ongoing admin work post-delivery (handled separately)

Universal client requirements

  • Role-based access to systems (no shared logins)
  • 1–2 designated owners for approvals
  • Response windows of 24–48 hours during delivery windows
Eligibility & prerequisites

What you need before we start.

Proof Sprint — prerequisites

  • Systems access available within 24 hours of start
  • Named owner for data definitions
  • Named owner for workflow approvals
  • Willingness to keep scope within the caps

Implementation — prerequisites

  • Budget and internal ownership confirmed
  • Decision-maker available for approvals
  • Acceptance of tier progression and DIS gate logic
FAQ

Common questions, straight answers.

DFY by default for speed. You provide access and quick approvals; we implement.
Start with the Score. It recommends the next step.
No. Each offer has published hard caps. Price increases only when the scope triggers are exceeded.
No. Automation comes after stable data and runnable processes. AI is only introduced after Tier 3 gates.
Maintenance exists post-delivery, by invitation. It's not a front-door package.
Works with your stack

Integrates with the tools you already use.

Google Workspace Microsoft 365 Salesforce Process Street Airtable Notion Zapier Make

Stop guessing what's broken. Your Ops Leak Score tells you in 2 minutes.

Get an estimated £ leakage range and the single recommended next step.